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Terms & Conditions

Please read the terms and conditions of use carefully before using this website. Use of the website constitutes your acceptance of the following terms. If for any reason you do not unconditionally accept the terms of use, please do not use this website. is owned by the societe anonyme with the name DEMERTZIS ENERGY SYSTEMS (DEMERTZIS P.C.) and the distinctive title DEMERTZIS ENERGY SYSTEMS (DEMERTZIS P.C.) based in 10th , Farmakidou str, 34132 Chalkis. is the online store of the company DEMERTZIS ENERGY SYSTEMS (DEMERTZIS P.C.) and provides its users with the opportunity to be informed about energy systems and gives the opportunity to purchase them. In other words, sells these goods using the technology and the low operating costs offered by the internet, in order to offer all its customers its products at the best available prices.

Intellectual Property

The entire site, including photographs, images, text, graphics, source code, databases, designs, news, illustrations, software, applications, services and all kinds of files and content, is the intellectual property of and / or its licensors, after obtaining the necessary permission from them to post on, and is governed by Greek, European and international intellectual property provisions. Therefore, reproduction, republishing, copying, storage, sale, transmission, distribution, publication, execution, translation, modification in any way, in whole, in part or in summary without the prior written permission of the proprietor / holder is expressly prohibited. Exceptionally, a single copy of the content of may be stored individually on a personal computer, for personal use only and in no case for public or commercial use, without prejudice in any way to the relevant copyright and industrial property. In this case it is expressly forbidden to delete their indication of origin from Also, any images or logos and insignia representing third parties, as well as their products or services, are exclusive trademarks, protected by their respective trademark laws. Their appearance on should in no way be construed as a transfer and / or assignment of their license and / or right of use.

Obligations of Users

The use of must be done for exclusively legal purposes and in a way that does not restrict or impede its use by third parties. The users of are obliged to use this website in accordance with these terms and not in a way that causes damage or malfunction to it, affecting its proper and orderly operation.

Users must create an account in order to be able to make purchases of the energy systems available on the website.

Website Use Selectivity-Minor Protection

This site is not intended for minors. The services and products of are intended only for adults over eighteen (18) years old. Therefore, adults are required by law to protect underage internet users who may have access to our website. is not responsible for any use of this website by minors and the consequent purchase by them of products available on it.

Product Purchase-Payment method-Return policy

The products posted on are presented with retail prices including VAT. In addition to the retail cost, each user / customer pays the shipping cost, when it exists, the amount of which will be notified before the final submission of his order. The company can modify the prices of its products. Any modification will not affect existing orders that are being processed or shipped.

Payment for the products can be made in one of the following ways: credit or debit card, PayPal, bank deposit or cash on delivery. After the completion of the order, an e-mail will be sent to the customer confirming his order which will include all the above payment methods.

Upon receipt of the product, the customer is responsible to check if the packaging is intact and if the condition of the products received is the desired or there are any obvious problems or defects of the product so as not to lose the rights under the law on defective products .

If the user / customer after receiving the order wishes to return a product the company follows a policy regarding the returns of products sold through its website which is in accordance with European and Greek consumer protection legislation. In this case the customer will be able to return the product within (14) fourteen calendar days from receipt as shown by the statements of the transport company from which he received it. The product to be returned must be in excellent condition and in intact packaging and not used. In this case, the customer bears the shipping costs to the company.

No refunds are given for any product if its packaging has been used or altered in any way. In case a product proves to be defective it is subject to any warranty of the company that produced it and the responsibility for repair and / or replacement belongs to it.

Disclaimer and Limitation of Liability

Users agree that the use of the website is at their own risk. Indicatively and not restrictively, the company does not make statements and guarantees of non-violation or the absence of hidden or other defects of accuracy or the absence of errors whether they are recognizable or not. Therefore the company disclaims any liability regarding: a) errors, inaccuracies or loss of content of the website and / or posts of users, b) any damage resulting from the use of the website, correct and / or not, c) unauthorized use of the server access to users' personal data, d) any interference, destruction, restriction and / or suspension of the services of the website, any third party uses, has used and / or will use the Website; Also, the company does not guarantee the availability and / or stability of the prices of sports items available through its website. The sale and / or offer of sports goods for sale on this website is not considered a subscription and / or recommendation by the company for the respective goods.

The use of this website implies the use of the Internet which is a means outside the jurisdiction and control of the company. Therefore is not responsible for any delays, failures, interruptions, or damages of any data or information related to it. Subject to a different mandatory regulation from the applicable law, in no case will the company be liable to the users on the basis of any legal reasoning concerning special, accidental, caused, imposed as a penalty or for example damages resulting from the use of the website yet and whether the company is aware of the possibility of causing such losses.

The users of the website explicitly accept that the company, as a reseller of energy systems that it is, is not responsible in any way and for any reason for problems that may arise with the quality and / or functionality of the products it markets. Therefore, the company is not responsible in any way for actions, omissions, errors, warranties, claims, violations, negligence of its suppliers and / or for injury, death, property damage, other damage, expense that may occur from the above. Also, the company does not give any guarantee for the items it trades, the guarantee of which is borne exclusively by their own production companies. Based on the same reasoning, the lack of availability of the products that appear on the company's website does not burden it with any responsibility and / or obligation towards its users.

The use of this website is made with the unconditional agreement of the users that the company can not be considered responsible in any case for any and any direct and / or indirect, additional and / or ancillary, positive and / or negative damage due to the above use even if the company is aware of the potential for such losses.

Cookies uses cookies to identify its users, ie small files that are automatically created on the hard drive of users' computers when they visit the website. These files may contain information such as which websites users visited or how much time they spent on them. In no case are they harmful to users' computers. Users have the option to disable them from their browser if they do not want to use them. In this case, however, they may not be able to use the services of the website.

Links may post regular or permanent links to third party websites or affiliate sites (affiliates and / or advertisers) at regular intervals. The availability, content, privacy policy (privacy policy), quality and completeness of these websites or websites is not controlled and therefore is not responsible for the provision of these services. In no event may the company agree or accept the content and / or services of these websites or websites, and / or in any way related to those referenced by the links posted on its website.

Applicable law

The company is a Greek company and therefore its operation is governed by Greek, European and international law. In case of dispute or dispute between itself and any third party or third parties responsible for resolving it, the substantive courts of Chalkis are appointed unless the company itself chooses otherwise. For any eventual and / or subsequent dispute, dispute or dispute, the Greek judicial system will be responsible, whether it concerns the trial or the arbitration / mediation between the parties. In particular, for matters relating to a dispute or dispute related to the internet, the general rules of Greek Civil and Criminal Procedure, as well as Public and International Private Law, will apply.


The terms and conditions of use of the website are formulated in Greek. Therefore, in case of discrepancy between the Greek text and any translation, the Greek text shall prevail.